Shipping and delivery

Dispatch

Every order is handcrafted, so please allow time for production and dispatch.

Domestic delivery (Singapore)

Domestic courier with tracking: $4 for orders below $100, 1-3 working days

Free delivery for orders $100 and above, 1-3 working days

International shipping

All international orders will be shipped via Singpost Registered Service with a tracking number.

COVID-19 has impacted international shipping as countries implement additional border controls and restrictions on international travel. In light of this, please allow between 2 to 6 weeks for your package to arrive.

Customs and duties

International customers are responsible for any duties and import taxes levied in their home country.

Lost, stolen and returned orders

Shinn Jewellery is not responsible for any lost or stolen packages.

For the re-delivery of an order due to an incorrect address furnished by the customer, the cost of re-delivery shall be borne by the customer. The item will be dispatched only upon receipt of the re-delivery cost.